Frequently asked questions

1. Click the "Book Now" button.

2. Fill out the form.

3. Submit your request.

4. Wait for a confirmation email.

5. Once we have reviewed your request, an email will bee sent with further booking and payment instructions.

*Please allow us at least one hour to review and respond to same-day request and at least 24 hours to review and reply to all other service requests. Also please note that for Day of Assistance and most Concierge bookings, there is a 4hr. minimum and 50% non-refundable retainer required to book services. For all other services, a 1hr. minimum is required.

Once we have received and reviewed your request, an email will bee sent with further booking and payment instructions. Payment is due upon receipt of invoice. We accept Visa, Mastercard, American Express and Discover.

Yes, we charge the current IRS standard mileage rate for most of the services we provide. Courier service mileage rates may vary depending on distance.

If you would like a service that is not listed on the website, click "Contact Us" in the menu list and fill out the contact form or give us a call at (901) 610-1940 and we will BEE happy to discuss the specifics of your request and come up with something to help meet your needs.

If your services take longer than the hour(s) invoiced, the overage will be charged as follows:

1min.-29mins over=1/2 the hourly rate; 30mins-1hr. over=full hourly rate

If service request is cancelled at least 24hrs. before the service time, you will receive a full refund, minus 50% of the hourly rate. For Day of Assistance, if service is canceled at least 72hrs. before service time, you will receive a full refund, minus the 50% non-refundable retainer.

Yes, Just Bee Helpin' charges the following additional fees when applicable:

-Rush fee of $25 for requests requiring errand/courier services to bee rendered within four (4) hours or less notice. Day of Assistance and Concierge services are subject to a $100 rush fee if needed less than 7 days of request.

-Convenience fee of $25/hr. for services initiated outside of normal business hours (Mon-Sat; 8am-8pm) or rendered on holidays. This fee will also bee charged for any outdoor Day of Assistance events.

-Inclement weather fee of $25/hr. for services provided in extreme weather conditions.

- If we make purchases on your behalf, a 15% service fee is added to the total cost of goods or services, with a $10 minimum per transaction. If your request involves multiple store stops or orders, the minimum may apply per stop.

-Additional fees may bee charged based on details of service(s) requested, but rest assured we’ll always let you know about any fees ahead of time—no surprises here, just helpin’ with honesty.

Our rates vary depending on the task and its complexity. You may feel free to give us a BUZZ to discuss your individual needs—we offer a complimentary 30-minute consultation.

We believe in delivering dependable service with care and excellence. That kind of commitment starts behind the scenes—with how we treat our team, how we protect our clients, and how we operate each day. Our team is paid fairly, we carry commercial insurance, and we take pride in showing up with professionalism every time.

While there may bee lower-cost options out there, our clients choose us because they value peace of mind, personal service, and consistent quality. If that sounds like what you're looking for, we'd love to BEE a Help to YOU!